I love this place. I pop in every now and then to do work and there is no judgment for having a laptop with you (in fact, I'm here right now and putting off said work by writing this review). The staff are so friendly, always service with a smile and they bring the drink over to you - no waiting at the till. Not to mention fact that they don't laugh at my awful attempts to pronounce the coffee blend names. The space is nice and bright with cool designer touches. Oh and the coffee is delicious! I'm not an expert or anything (which doesn't seem to matter as they know their stuff) but it tastes great. And there is free water on every table to stop headaches for anyone over indulging in the caffeinated stuff. Top marks all round.
I used to love this place so much, but I think the decision to move away from roasting espresso and filter separately was a big mistake in terms of your reputation as market-leading specialty coffee. You can definitely taste that the pour over coffee now has a dark twist that wasn't there in the past. It's sad because you guys were the OGs of Amsterdam specialty in my mind, and I would have recommended you in a heartbeat... now, I think it's okay for the price, but not somewhere I'd recommend to a real coffee geek.