The Hotel, the area around it are quite nice and the city of Utrecht is amazing. Actually, apart from the service during the checkout we had a nice stay. We were charged for service costs for ordering room service, even though during check-in they said they would not charge this since it was not possible to make a reservation for the restaurant. So we recommend to double check what they say and what they charge.
Good room equipment, few sockets. Not so good sound insulation. Clean and modern. Good restaurant with a solid price-performance ratio. Breakfast sufficient and good quality. Orange juice not recommended. Altogether a good overall package.